The tour reservation is not transparent with the charges. The small print has lots of additional costs. It is highly unprofessional to force tourists to buy a minimum number of attractions. This should really be a choice of what one want..s to see and not forced upon, The driver / guide charges are also quite high. The tour itinerary is quite compressed and therefore quite rushed with long hours in the coach. The guide and the driver were friendly.Read full review
Miss information on the train booking. Promised sleeper three times but it was not true! Accommodation on the train poor. The Banff hotel was not cleaned each day as requested with specific notes ., food was good. Some of the stops were no..t long enough to do the walks planned. Use the wash room or do the walk but not both.
Driver/guide in the van were excellent days.Read full review
By: heather wallace | Tue Aug 06, 2019 at 03.15 AM
Only got e Ticket day before the trip but was booked 3 mths prior. Return flight cancelled - not your fault. Overnight bus back to NY - not your fault however we were not dropped off at our hotels. Had to walk the streets at 5.30am to get b..ack - we paid for a pick up and drop off service as well but the drop off did not happen. There was no duty of care to ensure that we were returned safely to our pick up points.Read full review
-No, written plan gave to travelers
- no breakfast time was in the program
- pay for and visit of most of the attractions was mandatory.
- no difference between VIP and regular passengers on the bus but only , VIP seats are not change duri..ng the trip! ( I paid $50 more for the facility)
- leader and driver speak loudly during the trip so its hard to take a rest at VIP seats ( front)Read full review
By: Sivdas Mooliyal | Tue Aug 06, 2019 at 02.23 AM
I think the tour was very informative, the hotels were good and the meals were good too. The tour guide was excellent. I think it was good value for money and a quick way to see all the attractions. Would highly recommend the tour
Everything was good, except the Chinese Dragon restaurant was really nasty. The restaurant was completely dirty. I saw dirty silverware, food/drink containers, tables, etc...I was very disappointed about this restaurant. Also, we missed to ..see the Nothre Dam Church in Montreal because our schedule to see it after dinner in the evening, the church already closed.Read full review
The tour as such was good.. however the tour guide was biased towards Asian tourists. They only stopped at Asian restaurants. Our group did not enjoy Asian food, but did not get any option as there was no other restaurants in the vicinity.
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On the other hand, our group had seniors travelling and would not go for many attractions as they required a lot of walking around. The guide was not appreciative of the fact that the members were old... Infact when we declined to take the attraction tickets from the guide they said " if you can't walk then why have you come for this tour". ... That is very rude and disrespectful.
Other than that the format itself was decent. The driver was great.Read full review